Support Form - NightWish Media (#3) What can we assist you with?
- Select - Leave a Review Website Issue Website Addition Information Update Billing Question Hosting Question Service Question Marketing Question Google Business Profile Question
How may STARS would you rate us?
- Select - 5-stars 4-stars 3-stars 2-stars 1-star
What is the issue you are experiencing?
- Select - Website appears to be down I'd like to add an item to one of my pages I'd like to add a new page to my website My email doesn't seem to be working I would like to connect a service or account to my website I don't seem to be getting any traffic I received a suspicious email about my website I would like to transfer my website to another host I would like to transfer my website to another company I would like to take ownership of my website
What would you like to add?
- Select - I'd like to add an item to one of my pages I'd like to add a new page to my website
What would you like to update?
- Select - I would like to update current information I would like to add new information
What questions to you have about hosting?
- Select - What is 'hosting?' Who is my site hosted with? Can I change my host? What am I paying for hosting? Can I have access to my host? What is the difference between managed hosting and self-hosting?
What questions do you have about your bill?
- Select - I would like to update my billing info I would like to cancel my subscription I have a concern about a charge Double charge on my account I've missed a payment and my subscription was paused I need an receipt/invoice for a payment made
What service related questions do you have?
- Select - What is the difference between self-managed, partially-managed, and fully managed services? What is included in the basic package? What is included in the standard package? What is included in the premium package? What is included in the enterprise package? What other service do you offer? If I have my site designed by you, can I host my site elsewhere? Do I have to purchase a package or can I purchase single items?
What marketing related questions do you have?
- Select - What types of marketing do you offer? What is PPC? What is 'traffic' mean? What is your marketing strategy? Does marketing cost extra if I purchase a package?
What Google Business Profile related questions do you have?
- Select - What is GBP? Why does my business not show up on Google Maps? What is a Google Business Profile good for? How do I register for a Google Business Profile? Will my website be more visible or rank higher with a Google Business Profile? Does it cost extra for a Google Business Profile? Can I link my website to my Google Business Profile?
Add details to your review about the service you received?
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